
"We like the family-oriented neighborhood."-Home Buyer
»WarrantyAssistance
We're proud of our reputation for consistently building homes that exhibit exceptional quality in workmanship and materials. Our four step customer service and warranty program provides you with extra protection and peace of mind. While our warranty and customer service program outlines follow-up at specified times, we encourage you to contact us at any time if you have a concern about your Pacific Ridge Home. Our round the clock emergency warranty service is available for situations that require immediate attention. Please contact the office during business hours Monday - Friday at 425-438-8444. During evenings, weekends or holidays please refer to the emergency number listed in your Maintenance Manual. Emergency situations typically relate to plumbing, electrical or heating systems, and involve a serious issue such as a major water leak, or lack of power or heat.
If you have a non-emergency item that may need correction, please use this form to submit a written request(s). We will contact you within five (5) business days to setup a service inspection. Service inspections are are available from 7 am to 4 pm Monday through Friday based on staff availability.
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