»WarrantyAssistance

We're proud of our reputation for consistently building homes that exhibit exceptional quality in workmanship and materials. Our four step customer service and warranty program provides you with extra protection and peace of mind. While our warranty and customer service program outlines follow-up at specified times, we encourage you to contact us at any time if you have a concern about your Pacific Ridge Home. Our round the clock emergency warranty service is available for situations that require immediate attention. Please contact the office during business hours Monday - Friday at 425-438-8444. During evenings, weekends or holidays please refer to the emergency number listed in your Maintenance Manual. Emergency situations typically relate to plumbing, electrical or heating systems, and involve a serious issue such as a major water leak, or lack of power or heat.

If you have a non-emergency item that may need correction, please use this form to submit a written request(s). We will contact you within five (5) business days to setup a service inspection. Service inspections are are available from 7 am to 4 pm Monday through Friday based on staff availability.

1. Identify yourself

2. Indicate a property

3. Provide phone numbers

Name Email

Address City

Phone Cell

PACIFIC RIDGE HOMES IS NOT ASSOCIATED WITH THE ABOVE ADDRESS!

 

4. List all non-emergency items needing attention

To serve as a reminder, we provide our homeowners with an easy-to-use reference covering the regular things you need to do to maintain your home. If you have misplaced your Homeowner's Maintenance Manual and need another, validate your address in the provided boxes above. Once validated, you may use the download link below after enter your address in the provided boxes above for a free copy.

No warranty items

 

5. Include questions and/or comments you may have

Our goal is to build the best customer relationship possible and your feedback helps us reach this goal.

 

6.  Add one or more warranty items and submit your warranty request

If you have an emergency that requires immeadiate attention, please refer to your homeowners manual for direct contact information pertaining to the appropriate subcontractor or utility company.

Equal Housing Opportunity © Pacific Ridge Homes

This web page contains informational material intended for Pacific Ridge Home customers. Any review copying, printing, disclosure, distribution or other use by any other person or entity is strictly prohibited.

Terms & Conditions