"We like the family-oriented neighborhood."-Home Buyer
»Customer Care
The most important home we'll ever build is yours. That's our promise to every one of our customers, whether you purchase one of our Move-In Ready, Personalized or Built For You homes. Each one is a result of thoughtful design, attention to detail, and quality construction and craftsmanship that is backed by one of the industry's best and most established warranty programs. Our top to bottom homeowners warranty covers absolutely everything – from the house, to each feature and item in it – so if something goes wrong, you can be confidant that you're protected. We back what we build, and we're proud of it.
Pre-closing Orientation
Pacific Ridge Homes will take you through a pre-closing orientation to make sure you are familiar and comfortable with your new home and everything in it. You'll also get our easy-to-use Homeowner's Maintenance Manual - a free manual that covers all the maintenance requirements for your home (how to winterize pipes, for example) and includes operating instructions for your in-home systems and appliances. In the event you ever misplace your Homeowner's Maintenance Manual, you can download another copy.
10 Year Homeowners Warranty
To further protect your investment, every home we build is backed by a
10-year homeowners warranty. This warranty is not offered by all home
builders - just by those who have passed the rigorous scrutiny of the
underwriting company, builders who have established a reputation for
quality. The underwriting company provides the industry's best and
longest-established warranty program and boasts the industry's highest
satisfaction rate.
Our 10 year homeowners warranty provides you with:
- Ten-year protection against defects to the foundation and other structural elements
- One-year of “top-to-bottom” protection against defects in materials and workmanship
- Two-year protection against defects in major plumbing, mechanical, and electrical systems
Of course we don't expect that you will ever need this extra level of protection, but it's nice to know your expenses will be covered if something unforeseen should happen. It's another example of our commitment to you - to make living well affordable.
Good maintenance keeps your home trouble free
As a new homeowner, you'll want to maintain your home in good working order. Keeping your gutters clean, changing your furnace filters on a regular basis, and on-going up-keep in and around your home will eliminate repairs or damage due to failure to maintain your home. Warranty coverage does not include regular wear and tear, damage due to lack of maintenance or cleaning of your home.
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